Damage and Shipment Lost Related Queries
In case shipment status is updated as Lost, we will provide you a Credit note as per our agreed contract.
Wed, Nov 25, 2020 at 4:31 PM
In case the shipment is damaged, Please send a mail to clientservice@delhivery.com along with outer packaging and shipment images within ...
Wed, Nov 25, 2020 at 4:30 PM
In case a shipment is damaged, you can check the status while tracking the shipment in your CL panel. You can see the detail of "Shipment damage" ...
Wed, Nov 25, 2020 at 4:32 PM
If the damage case is reported within 24hrs of delivery of the shipment, investigation will be done within 7days.
Wed, Nov 25, 2020 at 4:37 PM
As per the investigation, if the damage is caused due to mishandling by the delivery team, liability of the shipment will be paid as per the clause mentione...
Wed, Nov 25, 2020 at 4:35 PM
Please write to your Service account manager at clientservice@delhivery.com to receive CN / COF for your LOST shipment CN will be issued within 7 days of ...
Tue, Aug 4, 2020 at 11:30 AM