Shipping & Delivery Related Queries

Can I Change the Delivery Address, if the Shipment is not dispatched yet?
Yes, You can change the address, if the shipment is not Dispatched. (Email @ [email protected])
Tue, Aug 4, 2020 at 11:13 AM
Can I Change the Delivery Address, if the Shipment is already dispatched?
No, you cannot change the customer contact number if the shipment is already dispatched.
Wed, Nov 25, 2020 at 4:32 PM
Can I Change the Return Address, if the Shipment is not dispatched yet?
Please send the return address with contact number and pincode to [email protected] for update.
Tue, Aug 4, 2020 at 11:13 AM
Can I Change the Return Address, if the Shipment is already dispatched?
Please send the return address with contact number and pincode to [email protected] for update.
Tue, Aug 4, 2020 at 11:14 AM
Can I Change the Contact Number, if the Shipment is not dispatched yet?
Yes the Address and Contact number can be changed, please drop an email to us at [email protected] with AWB Number, and details that needs to be u...
Wed, Nov 25, 2020 at 4:31 PM
Can I Change the Contact Number, if the Shipment is already dispatched?
No, You cannot change the address, if the Shipment is already Dispatched 
Tue, Aug 4, 2020 at 11:14 AM
How with FE Contact the Customer? It's not mentioned on Packaging Slip
The Customer Number is not printed on the packaging slip due to security reasons. The same is fetched by FE at the time of the delivery from our app.
Tue, Aug 4, 2020 at 11:14 AM
How do we apply for reattempt, If shipment is not delivered in first attempt?
The client is facilitated with the reattempt instruction if the shipments are undelivered in the first attempt. You can also reattempt from your end from CL...
Tue, Aug 4, 2020 at 11:14 AM
My customer does not get message when the shipment is in transit or picked?
The service of "Out For Delivery" SMS is enabled for all the clients, however we do not have service for the SMS at the time of pick up and in tra...
Tue, Aug 4, 2020 at 11:14 AM